The locksmith industry is not regulated in any way by the government, police, or any other official regulatory body, which is a little-known fact. Unfortunately, this means that anyone, regardless of talent, experience, or training, will work as a locksmith.
If you don’t know what you’re looking for, finding a professionally qualified and professional locksmith can be challenging. It’s critical to ensure that the locksmith you hire is competent and capable of carrying out the job or venture that has been assigned to him or her.
What do you do if there is no official rule to fall back on? First and foremost, stay away from large call centres because they often hire people with little to no screening, and you often have no idea what company showed up or if they were a locksmith at all. Bear in mind that this is someone you’re inviting into your home and in whom you’re placing a lot of trust; you don’t want a third party to literally send someone out to you. Maple Grove residential locksmith has some nice tips on this.
So, what exactly is a call centre for locksmiths? There are a slew of these call centres springing up around the country to cash in on the price comparison craze. They are basically a business that offers locksmith services, but they are not locksmiths. These centres advertise that they receive thousands of requests for locksmith services per week, and small independent locksmiths are cold-called and persuaded to sign up with the promise of work.
People who have used locksmith call centres have learned that this is wrong after waiting 4 or 5 hours for a locksmith and then being told by the locksmith that he/she has driven hundreds of miles, thus the 4/ 5 hour wait. The fees are often very high, and usually involve a high call out fee; keep in mind that the call centre must take a cut from each task.
For emergency call out services, my advice is to always use an independent locksmith that you have found yourself; rates will be lower and there is no middleman taking a cut, and many don’t even charge a call out fee; they will simply bill you for the work. Many people use the internet to find a locksmith, particularly if they are locked out and only have access to a smartphone.
A local locksmith will typically have a local number, which is the best way to spot a local independent locksmith. Some may have a national low rate number if they cover a large area, in which case a simple visit to their website may show their location. If a locksmith does not have at least an address on their website, stay away from them as there is something not quite correct.
A professional locksmith would almost always have a good mobile-friendly website with at the very least their address and possibly a location map showing their location or the areas they serve. Many locksmiths provide an emergency call out service for home/business lockouts, but not all locksmiths provide automotive services, so make sure they are qualified for the job.
Certification logos and references are another thing to look for on a locksmith’s website. Despite the fact that the locksmith industry is unregulated, there are a number of private organisations that a locksmith may join on a voluntary basis. Being a member of a number of these unofficial bodies is a clear indication that they are competent and skilled.